Terms and Conditions

By downloading or using the Otitis Media app (the OMapp), these terms will automatically apply to you – you should make sure therefore that you read them carefully before using the OMapp. You are not allowed to copy, or modify the app, any part of the app, or our trademarks in any way. You are not allowed to attempt to extract the source code of the app, and you also should not try to translate the OMapp into other languages or make derivative versions as the Australian Government Department of Health own the intellectual property and granted a copyright licence to Menzies to use the 2010 OM Guideline to create the App and App content.

Menzies School of Health Research is committed to ensuring that the OMapp is as useful and efficient as possible. For that reason, we reserve the right to make changes to the OMapp, at any time and for any reason without giving notice to you. We will never charge you for the app or its services.

Providing personal data is not required for installing the OMapp and downloading its contents for offline use. It is your responsibility to keep your phone and access to the OMapp secure. We therefore recommend that you do not bypass your phone’s security features or root your phone, which is the process of removing software restrictions and limitations imposed by the official operating system of your device. It could make your phone vulnerable to malware/viruses/malicious programs, compromise your phone’s security features and it could mean that the OMapp will not work properly or at all.

You should be aware that there are certain things that Menzies School of Health Research will not take responsibility for. Certain functions of the OMapp will require the OMapp to have an active internet connection. The connection can be Wi-Fi, or provided by your mobile network provider, but Menzies School of Health Research cannot take responsibility for the OMapp not working at full functionality if you do not have access to Wi-Fi, and you do not have any of your data allowance left.

If you are using the OMapp outside of an area with Wi-Fi, you should remember that your terms of the agreement with your mobile network provider will still apply. As a result, you may be charged by your mobile provider for the cost of data for the duration of the connection while accessing the OMapp, or other third-party charges. In using the OMapp, you are accepting responsibility for any such charges, including roaming data charges if you use the OMapp outside of your home territory (i.e. region or country) without turning off data roaming. If you are not the bill payer for the device on which you are using the OMapp, please be aware that we assume that you have received permission from the bill payer for using the OMapp.

Menzies School of Health Research does not take responsibility for the way you use the OMapp i.e. You need to make sure that your device stays charged – if it runs out of battery and you cannot turn it on to avail the Service, Menzies School of Health Research cannot accept responsibility.

With respect to Menzies School of Health Research’s responsibility for your use of the OMapp, when you are using the OMapp, it is important to bear in mind that although we endeavour to ensure that it is updated and correct at all times, we do rely on third parties to provide information to us so that we can make it available to you. Menzies School of Health Research accepts no liability for any loss, direct or indirect, that you experience as a result of relying wholly on this functionality of the OMapp.

At some point, we may wish to update the OMapp. The OMapp is currently available on Android and iOS – the requirements for both systems (and for any additional systems we decide to extend the availability of the OMapp to) may change, and you will need to download the updates if you want to keep using the OMapp. Menzies School of Health Research does not promise that it will always update the OMapp so that it is relevant to you and/or works with the iOS/Android version that you have installed on your device. However, you promise to always accept updates to the application when offered to you. We may also wish to stop providing the OMapp and may terminate use of it at any time without giving notice of termination to you. Unless we tell you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must stop using the OMapp, and (if needed) delete it from your device.

Changes To This Terms And Conditions

We may update our Terms and Conditions from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Terms and Conditions on this page. These changes are effective immediately after they are posted on this page.

Contact Information

If you have any questions, suggestions or complaints about our Privacy Policy, please contact us as follows:

Legal Office:



Legal Services
Menzies School of Health Research
PO Box 41096
Casuarina NT 0811, Australia