Privacy Policy

Menzies School of Health Research (ABN 70 413 542 847) (“Menzies”) is a charity registered with the Australian Charities and Not-for-profits Commission, and is dedicated to improving the health and wellbeing of Indigenous Australians. Menzies built the Otitis media app (OMapp) to improve the reach and utilisation of digital ear health support, particularly in rural/remote areas and with Indigenous people. The OMapp is a multi-platform app available free of charge with downloadable content for offline use and thus, is not a Commercial model nor is it intended for sale. There is no revenue generated and the OMapp is provided by Menzies and is intended for use as is.

This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if you decide to use our Service. If you choose to install the OMapp, then you agree with this Privacy Policy.During installation, no personal Information will be required or collected. We will not use or share your information with anyone except as described in this Privacy Policy. The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible on the OMapp unless otherwise defined in this Privacy Policy.

Information Collection And Use

Menzies does not require you to provide us with any personally identifiable information such as name, email address, camera access, username, password etc. The app does use third party services that do not require any information to identify you. Link to the privacy policy of third party service providers used by the app

· Google Play Services

Log Data

Whenever you use our OMapp and there is an error in the app, we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilising our Service, the time and date of your use of the Service, and other statistics.


Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory. This OMapp does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some components of the OMapp.

Service Providers

We may employ third-party companies and individuals for the following reasons:

  • To facilitate our Service; 
  • To provide the Service on our behalf; 
  • To perform Service-related services; or 
  • To assist us in analysing how our Service is used. 

These third parties have access to your Personal Information on Log Data to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.


We value your trust in providing us with your Personal Information for the Log Data, thus we strive to use commercially acceptable means of protecting it. However, no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links To Other Sites

This OMapp may contain links to other sites. If you click on a third-party link (such as the references), you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

This OMapp does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the event of becoming aware from Log Data that a child under 13 years of age has provided us with personal information, we will immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can immediately delete their data from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Information

If you have any questions, suggestions or complaints about our Privacy Policy, please contact us at:

Legal Office


Legal Services
Menzies School of Health Research
PO Box 41096
Casuarina NT 0811, Australia